The consultative conversation process that enables highly productive client
conversations for individual and joint conversations and sales calls. CVC is a
tactical and repeatable conversation process that helps you to plan and conduct
conversations that ensure each client conversation results in gained critical client
knowledge and important partnering action commitments.
In a complex and challenging business environment, CVC gives your sales, business development and customer interfacing people the competitive edge. The structured conversation framework enables all team members to plan and conduct client conversations that are client-centric in intention and results-oriented in outcome. Each program participant's communication skills and habits are evaluated and enhanced.
CVC also focuses on skill development to improve strategic obstacle management, and to ensure recommendations are customer aligned and agreed to in order to reduce the opportunity cycle, strengthen relationships and win more business.
Each participant leaves the program with a completed Call Plan for their next most important client conversation, internal or external; a Personal Profile report on their individual communication style; and a consultative conversation process with a common call planning language for joint team calls.